Questions and Answers

Frequently Asked Questions

How do I make an appointment?






Call 229.246.4088 and speak with Mildred or Jana.

What insurance plans do you accept?

Online insurance claim form on a digital tablet

We participate in most major insurance networks.  We gladly accept Medicare, Medicaid, Peach State, Amerigroup, Caresource, Blue Cross Blue Shield, Aetna, Tricare, Cigna, United Healthcare, and Humana.

Do I need a referral from my doctor?

Dr. with arms crossed holding a stethoscopeYes. We work under the direct order of your physician. Please contact us at 229-246-4088 for more information regarding physician orders.

What kind of paperwork do I need to fill out?

Closeup shot of an unrecognizable woman filling in paperwork on a clipboard at a tablePlease plan to arrive 15 minutes prior to your appointment time to complete all forms.  If you have access to a printer, you may download the packets needed, fill them out and bring them to your appointment or fill them out online. All of our required paperwork can be seen by visiting our Patient Forms page.

What is an initial evaluation and how long does it last?

 Therapist evaluating an adult patient

The evaluation typically lasts about one hour. During that time, the therapist will administer standardized tests and observations to help determine the needs and plan of care if necessary.

What should I bring to the evaluation?
picture of a hand holding an insurance card
You will need to bring your child’s insurance card and your photo ID along with any pertinent medical documents and a copy of all prior testing.
How often do patients have to come in for treatment?
little boy looking up at camera while putting a puzzle together
The frequency and duration of treatment will be determined on an individualized basis after the assessment is completed.
Will my child stay with the same therapist that does the evaluation?
child's hands with farm animal toy
Our goal is to pair each child with a therapist that best suits his or her needs and schedule. After the evaluation we can better determine which therapist your child will work best with. We provide a close working relationship between all the therapists at Speech Therapy Services, P.C.,  therefore offering coverage in the event that a therapist is out sick.
Can i bring my other children to the therapy sessions?
You can bring other children to the session but they must remain in the waiting room for the entire session. For safety reasons, we do not allow unsupervised children in the lobby.
When and where do you see your clients?

Speech Therapy Services, P.C. signPatients are scheduled in our clinic as well as in daycares and Head Start programs that we serve. Therapy sessions are scheduled Monday through Thursday 8:00 AM to 5:00 P.M and Fridays 8:00AM to 1:30 PM